Support

Add a note from your watch

The companion requires watchOS 10 or later and a paired iPhone with Duskline installed. If it hasn’t installed automatically, open the Watch app on iPhone and find Duskline under Available Apps. Open Duskline on both devices once to load recent memories.

Tap Add a note on your watch. Dictate with the system keyboard’s microphone or type, review your words, and optionally choose a recent memory. Tap Save note. On iPhone, open You, then Settings, then Watch notes. Notes with a chosen memory are added to it; for other notes, tap Choose memory. Your existing words are kept, with the new note added as another paragraph.

You can also add Duskline’s Add a note complication to your watch face or its widget to the Smart Stack. Watch notes and these shortcuts are free.

My note says Waiting for iPhone

Your note is saved on your watch. The book button opens Saved notes, where you can read it while it waits for your phone to confirm receipt. Reconnect your devices and open Duskline on both. Transfers work even when Duskline’s iCloud sync is off. A copy stays in Saved notes after your phone receives it.

The watch companion captures notes. It doesn’t record workouts or request Apple Health access. Import workouts on iPhone before attaching notes to them.

No workouts are coming in

In the Health app, check that Duskline is allowed to read Workouts and Workout Routes. Then open Duskline’s Settings, choose Apple Health, and run Import history. After the first import, new workouts import when you open the app. You can change this with the New workouts import automatically switch under Settings, then Apple Health.

An indoor session is missing

Automatic imports need a recorded route. You can add a workout without one from Apple Health in Add, then choose its location yourself. The picker shows recent workouts. You can also enter a workout by hand.

Does Duskline record my workout?

Duskline reads workouts that your watch or another app has already saved to Apple Health. It doesn’t record a workout or track your location while you’re out. Workouts import when you open the app. iCloud sync can run in the background.

My older workouts aren’t here

Duskline starts with the last month and looks back up to a year if there aren’t many workouts to import. The All the years before purchase lets you import older workouts with recorded routes from the Apple Health history you share. Purchasing doesn’t change Health permissions. If older history is missing, open Settings, then Apple Health, and check for a limited-history notice. Tap the Apple Health row to manage access and review the history you’re sharing. Open Settings, then Earlier workouts and sharing. A long import may take a few minutes, and you can use other screens while it runs.

Import a GPX file

Open Settings, then Route files, and tap Choose. Pick your GPX files to preview the workouts before adding them. The preview also flags possible duplicates. GPX import requires the purchase.

Group memories from a trip

Open Chapters from the travelogue and create a chapter. Add the memories you’d like to keep together. You can select a whole place and month at once. Deleting a chapter keeps its memories in your library.

Share a place

A place share shows your workout locations and routes, the place name, and an activity summary such as “18 runs · 6 walks.” You can add an optional personal caption in the preview before sharing. The caption starts blank; private notes from your memories aren’t automatically included. Previewing the image is free. Sharing it requires the one-time purchase.

Make a travelogue to print

You can make a PDF from the travelogue, a chapter, or a year on the You tab. The preview is free and shows your cover, page count and what’s included before you purchase. Choose Unlock to make PDF to see the purchase details. Creating and sharing the PDF requires the one-time purchase, which also works with memories you add in the future. Pages use dark text on a light background for printing.

The streets aren’t showing

Duskline needs a connection to load maps. Maps you’ve viewed recently may be available offline. You can still open memories saved on your device when a map can’t load.

A place has the wrong name, or none

Open the memory and edit its place name. Your name replaces the suggestion. If a memory has no name, the travelogue still groups it with nearby memories.

A distance or a time looks wrong

Duskline uses your device’s measurement and temperature settings. You can change them in Settings, under General, then Language & Region. If you entered a number yourself, Duskline keeps it when importing details from Health.

Restore a purchase or request a refund

Your purchase is handled by Apple and stays with your Apple Account. To restore it, open Settings, then Earlier workouts and sharing, and tap Restore. For a refund, visit Apple’s refund page and sign in with your Apple Account.

Where are my memories saved?

Your memories are saved on your device. Your library also syncs through your own iCloud by default, including saved routes, workout details, notes and attached photos. Sync is free. If you use iCloud Backup, your library is also included in your device backup.

You can turn sync off in Duskline’s Settings, under Library. The change takes effect without restarting the app. Copies already in iCloud stay there until you remove them. The privacy policy explains how your library is saved and when Duskline connects to other services.

Export your library

Open Settings and tap Export your library to save a portable archive. It contains your memories as JSON, routes as GPX and photos as image files. When you have watch notes, it also includes them in watch-notes.json, including notes you haven’t attached yet. Export is free. Duskline can’t import this archive yet, so keep it alongside your device backup.

Feature requests

If there’s something you’d like Duskline to do, email me. Tell me when you’d use it.